Water Heater Installation in Vashon, WA 98013
“Last year we remodeled our kitchen and master bath. As a "while you're at it," we wanted to replace our 15-year-old water heater. The contractor sent Sean from Ranger Heating & Cooling, who priced out the water heater and compared it to a tankless system. He convinced us to go with the tankless system and we have been very happy with it– have never run out of hot water since. Sean was very professional and prompt. We live on an island with only ferry access, so it takes a bit of planning to be prompt.
Recently our heater stopped working. We called Sean, who diagnosed the problem as a dead blower motor and gave us a range of options. Given the age of our system, we upgraded to a Trane XR80 furnace and programmable thermostat. It took the team of 2 only a couple hours to replace the system and demonstrate its features. They were meticulous in their work. The system is really efficient-the house was a chilly 55 degrees. Within maybe 3 hours it was a cozy 70. We appreciate the guidance we received in selecting this furnace.
We highly recommend Ranger and their team for any HVAC service or installation.”
– Nancy T.
Heat Pump Installation in Auburn, WA 98092
“My husband and I were recently in the market for a heat pump and furnace.
We got a few quotes, and decided to go with Ranger because we have had a Trane system in the past and were happy with it. And Jeremy presented us with a super professional bid. He followed up with us to answer questions and we felt really confident moving forward. We actually upgraded to a tankless hot water system at the same time which wasn't the original plan, but we felt it was worth the investment.
From the initial call from Jessie, I have been impressed with every single staff member I have been in contact with. When the installation team, Daniel and Matt came I was pleased with the respect and conscientiousness. They wore shoe covers and drop cloths of course, but also they used my name instead of calling me Ma'am. The second day they worked 14 hours without a sigh or a peep of complaint.
I had a couple questions about the system and the gas line that was relocated, Sean came right out and has blown us both away with the willingness to support us all and getting everything working to our 100% satisfaction.
I am so happy we decided to go with Ranger for this investment.
I have complete and total faith that Ranger will continue to stand behind their work. We are lifelong customers and we will be sharing about our experience to anyone we know who needs similar work done at their home.
– Megan W.
Ductless Mini-Split Installation in Renton, WA 98055
“These guys are the best. They were warm and polite on the phone. I called without an answer (probably on the other line) and Jessie called me back right away. She had a friendly and nice demeanor every time I spoke to her on the phone and in email. I had to reschedule my in home consultation multiple times due to a lot of unplanned and unfortunate circumstances, but we finally got an appointment without something terrible happening the books. Jeremy was my consultant and spent a lot of time with me explaining every detail and option available for my circumstances. He did not pressure me at all and never tried to up sell me. He was honest and straight forward.
Since my project was a small scale heating and cooling pump install, he got me in a few days from my appointment. Janice was very helpful with setting that up. That was a pleasant surprise since everyone wants AC with the ongoing heat wave. Shaun was my lead installer. I think the other man's name was Chris, but I forgot. They were polite, caring, and clean. They wore booties and laid cardboard down to walk on (even though my carpet is icky and is next on my wish list). The electricians were also great.
They moved my heavy couch and moved it back to access some of my electrical and my previous baseboard units. They were also very nice to my large dog and gave her many pets (APBT and American bulldog mix). She approved! Another nice thing with Ranger besides their customer service is their commitment to satisfaction. They have reassured me many times that if I have ANY issues to let them know and have a satisfaction guarantee. They offer 0 percent financing, financing with interest with Wells Fargo, and rewards for referrals. All of other bids and companies had things I did not like, steep price, or sub par customer service. I have no complaints at all with Ranger. No more baking myself. Thank you!
– Lora T.
Heat Pump Installation in Renton, WA 98055
Ranger Heating and Cooling removed our 1979 Oil furnace and replaced it with a multi-stage heat pump and A/C. Everything from the bid process to the installation was exceptional. David, our sales representative was very thorough. He answered all of my questions and gave me a detailed proposal at the time of the walkthrough. Once they won the bid, their administrative staff was very helpful in scheduling the installation and providing a reminder call the day prior. The technicians were on time, professional, highly proficient and very friendly. The electricians were also terrific! They ran into some challenges, but were able to troubleshoot them on the spot and come up with a great solution. The entire crew was very conscientious of keeping the house clean…always wearing shoe covers inside, laying drop cloths, etc. They left the inside and outside spotless! Sean, the lead installer provided a very thorough walkthrough of the equipment, the thermostat, and he helped us install the app which allows us to manage our thermostat via our phones. I would say this was one of the best customer service experiences I've had. I would highly recommend Ranger to anyone in need of heat/air equipment or servicing! They are top notch across the board!
– Kelly H.
Heat Pump Installation in Federal Way, WA 98023
“Ranger Heating and Cooling removed my 7 year old pile of junk Goodman furnace and replaced it with a Trane furnace and added a Trane heat pump. From my first phone call to completion of the install I can say without a doubt that Ranger is highly professional in all departments of the company.
The install crew did a fantastic job and was very courteous to make sure they kept my house clean from the garage to the inside of my house, they always put on the shoe covers and vacuumed the area they were in. The install crew never seemed to rush to get the job done. They took their time and made sure the job was done correctly. To me this is the way it should be.
I can't think of anything negative to say about this company. Price seemed good for what I was getting and compared to Lenox and Carrier all three were around the same price. I did a lot of research on different brand furnaces and price always seemed to be around the same but Trane had the best reviews.
I would recommend Ranger Heating and Cooling to anyone in the market for any of their heating or cooling needs. These guys are top notch. No strings or B.S. with Ranger.
– Chris B.