Heat Pump Installation in Auburn, WA 98002
“Robby came out to train us more on the touch screen thermostat. He was awesome when he explained how it works and how to set it up if we need to change the thermostat in the future.”
– Janet K.
Air Conditioner Repair in Burien, WA 98148
“It is with the utmost pleasure to submit this review for Robby Courson. His customer service is exemplary. He arrived within one minute of his estimated arrival time and explained everything he was doing every step of the way. Many of my experiences with customer service these days have been quite disappointing. Being in customer service myself, I have high expectations, and Robby never fails to delivery the best.”
– Barb E.
Gas Furnace Installation in Renton, WA 98057
“Isaac and Curtis installed a new Trane furnace and air conditioner in my 1929 home the past 2 days. They had to work in some tight spaces! They could not have been more pleasant, professional, knowledgeable or hard working. They answered all of my questions and consulted me on all locations for my new registers, etc. It was a pleasure working with them both and I would highly recommend them. They're a great team!”
– Susan S.
Heat Pump Maintenance in Puyallup, WA 98375-7517
“Robby always polite and professional. He has thorough knowledge and offers excellent service advice. He doesn't present like a salesman attempting to sell me unnecessary services. Reasonable cost for annual maintenance. Robby is the epitome of a great service tech.”
– Kevin M.
Heat Pump Replacement in Roy, WA 98580
“We needed to replace our system. It died at 20 years of use. We wanted something that would last throughout the next 20+ years. Ranger was the company we chose, to install our new Trane system. Amy scheduled a time we chose, for Dan to come to our home, and hear ours wants and needs. Isaac and Curtis arrived at the scheduled time. They were extremely polite and helpful. Our dog was very comfortable with them coming in and out of the house. We are tremendously happy with Rangers Cooling and Heating customer service standards. From Administration, Sales and Installation, to teaching us the technology to run our system, from home or remotely.
Thank you Ranger Cooling and Heating!”
– Tina H.
Ductless Mini-Split Maintenance in Des Moines, WA 98198
“Robby was friendly and efficient but he also took the tome to educate us about cleaning the filters. Great job. He also lets us know that there were several other services Reager could supply and had ideas on how to make our heating/cooling system more effective. All in all, we received excellent service today. Gideon’s name isn’t on the list but he was also very competent and effective.”
– Judy L.
Ductless Mini-Split Installation in Other, WA 98503
“These two young men were Courteous & Professional at all times. We requested a call when they were on their way so that we could put our fur babies in a room where they would be safe during the time that the installation of our ductless system was being installed we did receive a call as requested. When they arrived they were friendly but professional. they two young men worked hard and let us know what they were doing during the process and they answered any questions we had without hesitation and so we understood. Good customer service is far and few between these days but these two young men could teach a class on how to provide GREAT customer service they made us more comfortable with our decision on having this system put into our home. When it comes time for our yearly maintenance we will be requesting these young men to do the job. Also the electric company Wireworx who came to hook up the power for the unit was very much friendly yet professional. Thank you Tylor & Connor. Outstanding job.”
– denise W.
Gas Furnace Installation in Federal Way, WA 98003
“Can I just say amazing! From the initial call to schedule an in home appointment to the final installation of a new furnace the customer service provided by Ranger Heating was top of the line. Dan arrived on time and his sales presentation was easy to understand and we did not feel pressured. Once we made our decision and I contacted him he answered his phone immediately and let me know how the process would work. Amy called to give me dates for install and followed up the day before installation. Tylor and Connor arrived right on time and stayed until everything was perfect, even doing the venting the way my husband asked. Many companies say they have great customer service but Ranger actually carries it out from start to finish!”
– Kathy W.
Ductless Mini-Split Installation in Federal Way, WA 98001
“Connor and Tyler were knowledgeable and hard working; they managed a challenging installation in my house well and got it done in one day without any drama. Their professionalism was very reassuring during the whole process, they were able to explain the callenges to me in a very clear and succint manner that allowed me to make decisions with confidence. I'm very happy with my ductless mini split system, I feel like it is a new generation of heating and cooling that far surpasses the generation that I grew up with. I am glad that I am able to experience this revolutionary new heating and cooling system; it has been a long time coming.”
– Tom S.
Air Duct Installation in Lakewood, WA 98498
“Great team Tylor is knowledge in HVAC just not so much with football. To bad he is a Giants Fan! Other than that could not ask for much better.
Looking forward to seeing them again for future work. Thanks Ranger!”
– Scott L.