Name:
Amy J.

Position:
Customer Experience Coordinator

At Ranger Heating & Cooling Since:
2018

4 Reviews

Gas Furnace Installation in Des Moines, WA 98198

“Our furnace has been giving us problems since September. In calling PSE for references, Ranger Heating and Cooling was a recommendation. They had Joe out that very day. He was great. He is very personable,friendly, professional and above all honest and on top of things. Next came Amy, who answered the phone at Ranger and got us all hooked up with our financial responsibilities. Another knowledgeable on top of it individual. She got us scheduled in a very timely manner.
Today 12/18/2018 the workforce of Tylor,Daniel and Anthony came to our home to install the furnace and AC unit. They arrived just as scheduled with a call first and stayed through out the day till the furnace was putting out heat again. They are very friendly and very professional in their knowledge and communication skills about their product. Most of all i got a very good honest feeling from all of them. I will continue to use their services as time goes on for the products they sell.
Thank you to all of you
Kathy”

– Kathy S.

Heat Pump Installation in Auburn, WA 98092

Performed by

“Everyone at Ranger was fantastic! My furnace died and the replacement circuit board no longer exists. I called and got bids from 4 companies for a new installation. Ranger’s bid was for superior equipment, and they were able to install several days sooner.
From the office to the bidding process and installation, everyone was super professional, and bent over backwards to make the installation painless and in fact a very good experience. They assisted in extras of duct cleaning and re-insulating the main ducting trunk.
I can’t say enough about the overall experience. I highly recommend Ranger. THANK YOU!”

– R J S.

Heat Pump Replacement in Roy, WA 98580

Performed by

“We needed to replace our system. It died at 20 years of use. We wanted something that would last throughout the next 20+ years. Ranger was the company we chose, to install our new Trane system. Amy scheduled a time we chose, for Dan to come to our home, and hear ours wants and needs. Isaac and Curtis arrived at the scheduled time. They were extremely polite and helpful. Our dog was very comfortable with them coming in and out of the house. We are tremendously happy with Rangers Cooling and Heating customer service standards. From Administration, Sales and Installation, to teaching us the technology to run our system, from home or remotely.
Thank you Ranger Cooling and Heating!”

– Tina H.

Gas Furnace Installation in Federal Way, WA 98003

“Can I just say amazing! From the initial call to schedule an in home appointment to the final installation of a new furnace the customer service provided by Ranger Heating was top of the line. Dan arrived on time and his sales presentation was easy to understand and we did not feel pressured. Once we made our decision and I contacted him he answered his phone immediately and let me know how the process would work. Amy called to give me dates for install and followed up the day before installation. Tylor and Connor arrived right on time and stayed until everything was perfect, even doing the venting the way my husband asked. Many companies say they have great customer service but Ranger actually carries it out from start to finish!”

– Kathy W.

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